Frequently Asked Questions

We don’t offer our services in other languages. We only focus to post in English content.

Yes. It is part of the social Media Set-up and Management.

You will get fresh and unique social content. Subscribing to our services will ensure you get engaging and up-to-date content specifically curated for your audience. This strategy will help you boost your online presence and strengthen your reputation.

We are not offering free trials, but we can give you 3 sample posts about your brand.

We offer content creation and management for Facebook, Instagram, and Twitter. We can also write content for blogs, websites, and emails.

Yes, we can. However, we will need to ask for the raw video from you since we don't produce videos. Sometimes, we will post videos we found through research with proper permission and credits.

Written posts, blogs, articles ,product posts videos and branded graphics. We can also create competitions, polls and surveys, and infographic. We ensure that all content is engaging, educational, and informative.

Although we do not offer discounts, we can still make a special package for you. Customized packages will be based on the social media platform you want your package in and the number of posts you want along with your prefered frequency.

Yes. It is included in the advance package.

The pricing on the website is monthly. We can offer discounted pricing for annual subscription. Please contact us!

We do not provide likes and followers for your account, however, we always make sure to provide high-quality posts that encourage your audience to like and engage.

We will add popular and trending hashtags (made of keywords) to your posts.

We will be posting on your Facebook page as if you are the one posting it. Your identity will always be kept as confidential.

If you are unsatisfied, you can cancel anytime on your PayPal account. If you want us to cancel it for you, you can either inform us about the cancellation two days before the recurring date so we can review the subscription. You can contact us via email.

Yes, you can. It doesn’t affect on the number of posts we create on your account/page.

Yes, we can. We have an implemented process in the company already for the pre-approval of posts from our clients. There will be an option if you want to verify the posts prior to us posting them or not.

You will receive an email with a questionnaire, asking about all the details we need before managing your account. Those details include your business location, your target market, a quick business overview, your products / services of focus, etc.

You can reach us through email or social media accounts. We will get back to you as soon as possible.

We can communicate via email or Slack for this process, or whichever works best for you.

All posts will be posted once approved. We will not post anything without your consent.

We only need you to answer the questionnaire given upon checkout. There you can find the details and instructions regarding your subscription. We are always open to addressing your questions and concerns. Feel free to send us a message anytime.